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கடைசியாக புதுப்பிக்கப்பட்டது: 4 அக்டோபர் 2026 • டிஜிட்டல் கல்விச் சேவைகளுக்கு பொருந்தும்
This Refund & Cancellation Policy applies to purchases made through Target TN Group 4.
Our products primarily consist of digital educational services, including full-length mock tests, practice questions, question banks, subscriptions and other online exam-preparation features.
1. Digital Products and Services
Because access to digital educational content may be provided immediately after successful payment, purchases are generally non-cancellable and non-refundable once the purchased digital content or subscription has been successfully activated or accessed, except where a refund is required by applicable law or where this Policy specifically provides otherwise.
Users are therefore requested to review the package description, price, validity period and included features carefully before making payment.
2. Duplicate Payments
If a user is accidentally charged more than once for the same purchase, the duplicate transaction may be eligible for a refund after verification.
Please contact our support team and provide:
- Registered name
- Registered mobile number or email address
- Transaction ID / UPI UTR reference / payment reference
- Payment date & amount paid
After verification, the eligible duplicate amount will be refunded.
3. Payment Deducted but Service Not Activated
If payment has been successfully deducted but the purchased service is not activated, users should first allow reasonable time for payment confirmation. If access is still unavailable, please contact our support team with the transaction details.
We will verify the transaction and either:
- Activate the purchased service immediately; or
- Process an eligible refund if activation cannot reasonably be provided.
4. Failed Transactions
If a transaction fails but an amount is debited from the user's account, the amount may be automatically reversed by the bank, UPI provider or payment gateway. The timing of such reversals depends on the relevant financial institution or payment service provider. If the amount is not reversed within the applicable processing period, users may contact their bank/payment provider and our support team with the transaction reference.
5. Technical Issues
A temporary technical problem, maintenance period or short-term interruption does not automatically qualify for a refund. If a significant technical issue attributable to Target TN Group 4 prevents a user from accessing a paid service for an unreasonable period and we are unable to restore access, we may provide an appropriate remedy, including extension of access or a refund where applicable.
6. Change of Mind
Refunds will generally not be provided merely because a user:
- Changes their mind after purchasing;
- Decides not to prepare for the TNPSC Group 4 examination;
- Does not use the purchased subscription during its validity;
- Purchases the wrong package despite package info being clearly displayed; or
- Is dissatisfied with an examination result or personal test score.
This does not affect any statutory rights available to consumers under applicable law.
7. Cancellation of Subscription
Unless a package specifically states otherwise, purchasing a fixed-duration subscription does not create an automatic right to cancel and receive a proportionate refund after access has begun.
If recurring or auto-renewing subscriptions are introduced in the future, the applicable cancellation and renewal conditions will be displayed before purchase.
8. Refund Processing
Where a refund is approved, it will ordinarily be returned through the original payment method or another permitted method.
Refund processing times may depend on the payment gateway, bank, UPI provider or card network and may therefore vary after the refund has been initiated (typically 3–7 business days).
9. Refund Request Time Limit
10. Contact for Payment and Refund Issues
For refund or payment-related assistance, contact:
Please include your registered account details, mobile number, and transaction reference when contacting us.
11. Policy Changes
Target TN Group 4 may update this Refund & Cancellation Policy from time to time. Any updated version will be published on the website with a revised “Last Updated” date.